Refunds

We hope you will be completely satisfied with the services and materials of Laurel Springs School. If for any reason you are not satisfied, we will refund your money based on the terms and conditions described below.

Monthly Payment Plan Refund

1-14 days and all Early Enrollments
The 40% down payment, including any monthly payments made before the withdrawal, will be refunded minus a $200 administration fee and minus the curriculum cost of learning materials received. If learning materials have already been shipped, the cost of the materials (in the amount of the curriculum-only cost) will be refunded separately upon their return. The materials must be received by the Shipping Department within 15 days of the withdrawal date. All materials will be refunded in full upon verification of new condition.

15-30 days
30% of the down payment is nonrefundable. Any monthly payments made before the withdrawal date are nonrefundable. The cost of learning materials (in the amount of the curriculum-only cost) will be refunded separately upon their return. The materials must be received by the Shipping Department within 15 days of the withdrawal date. All materials will be refunded in full upon verification of new condition.

31-60 days
40% of the down payment is nonrefundable. Any monthly payments made before the withdrawal date are nonrefundable.

After 60 days no refund is available.

Other Nonrefundable Items and Policies

• Learning Style Profiles and Placement Assessments are nonrefundable.
• No refunds available for down payments less than 40%.
• All Portfolios are nonrefundable.
• All customization fees are nonrefundable.
• Admissions fee for new 7-12 grade students are nonrefundable.
• Senior matriculation fees are nonrefundable.
• Fees for College Prep Program with MyEdge and Premier Collge Prep Program with CollegeKey are nonrefundable.
• Software that has been opened is nonrefundable.
• All shipping, handling fees and taxes are nonrefundable.
• All bank charges are nonrefundable.
• No refund is applicable if withdrawing during an extension enrollment period.

Paid in Full Refund

1-14 days and all Early Enrollments
The full tuition costs will be refunded minus a $200 administration fee and minus the curriculum cost of learning materials received. If learning materials have already been shipped, the cost of the materials (in the amount of the curriculum-only cost) will be refunded separately upon their return. The materials must be received by the Shipping Department within 15 days of the withdrawal date. All materials will be refunded in full upon verification of new condition.

15-30 days
15% of the tuition is nonrefundable. The cost of learning materials (in the amount of the curriculum-only cost) will be refunded separately upon their return. The materials must be received by the Shipping Department within 15 days of the withdrawal date. All materials will be refunded in full upon verification of new condition. There will be a $30 administration fee per online course.

31-60 days
20% of the tuition is nonrefundable. There will be a $30 administration fee per online course.

After 60 days no refund is available.

Other Nonrefundable Items and Policies

• Learning Style Profiles and Placement Assessments are nonrefundable.
• All Portfolios are nonrefundable.
• All customization fees are nonrefundable.
• Admissions fee for new 7-12 grade students are nonrefundable.
• Senior matriculation fees are nonrefundable.
• Fees for College Prep Program with MyEdge and Premier College Prep Program with CollegeKey are nonrefundable.
• Software that has been opened is nonrefundable.
• All shipping, handling fees and taxes are nonrefundable.
• All bank charges are nonrefundable.
• No refund is applicable if withdrawing during an extension enrollment period.

Changing Your Child’s Curriculum

If you choose to change the type of course your child is taking (e.g., online to text-based), or the subject matter being studied (e.g., chemistry to physics), there will be a $30 fee for each curriculum change made. All courses will be prorated according to the enrollment time in the course; credit will be paid in full for any remaining months after submitted change only, based on 10 months of enrollment for full-year courses and 5 months of enrollment for one-semester courses. An added curriculum-only fee for text courses will also be charged. Refunds are made during the first 30 days of enrollment. Materials will be refunded in full upon verification of new condition. Opened software is nonrefundable and shipping costs and tracking are the responsibility of the family.

Withdrawal from Laurel Springs School or Course Withdrawal

If you find independent study is not working for you or your child, please follow these steps to ensure a harmonious and successful withdrawal:

• Withdrawal from Laurel Springs is officially recognized only upon receipt of written notification and receipt must be confirmed by a Customer Service Representative. Withdrawal is acceptable in letter form or facsimile. This applies to a withdrawal from the school or from a course.
• Visit our Family Center to download an official withdrawal form for your convenience.
• It takes 30 days after the school receives notification of a withdrawal before the process is completed.
• During the 30 days all fees remain due and payable.

Policies

Book Return Policy

In ongoing efforts to provide quality learning materials, Laurel Springs School no longer offers a buyback program for used books.

• Exceptions are made during the first 30 days from the enrollment start date for course switches, drops and withdrawals.
• Materials will be refunded in full upon verification of new condition.
• Special circumstances are to be approved by Customer Service.
• Refund amount is determined by the condition of the returned materials
• A restocking fee of $25 per received shipment will be charged for returned materials.
• Charity organizations and many educational facilities in your local area may be able to accept your donation of used materials. Also, Amazon and eBay are great options for resale of textbooks. Any materials returned to LSS will be donated.

NOTE: Due to changing costs, prices are subject to change without notice.

Enrollment and Course Period Policy

A full-time student is enrolled for 10 months; yearlong academic courses are designed to be completed within that time. Your teachers will provide teacher services during the 10-month period from the date of enrollment. At the end of 10 months, students may arrange a 1-month grace period with their teachers if needed to complete unfinished work.

For one-semester enrollments, the enrollment period is for 5 months with the possibility of a 2-week grace period, if needed.

If sufficient progress has not been made, parents may arrange for a paid 4-month extension on a 10-month enrollment or a 2-month extension on a 5-month enrollment. In some extreme cases, a full re-enrollment may be necessary. Please read our Extension Program Policy.

Full-Time Student Status Policy

Full-time students must carry at least 40 credits per year, with 30 of those in core courses. Semester students must carry at least 20 credits per semester, with 15 of those in core courses. The remaining credits may be earned in electives.

Attendance Policy

All students must make reasonable progress in their coursework. While students may make special arrangements with their teacher, students who have made no progress in a course for 60 days without prior arrangement may be withdrawn from that course by Laurel Springs School.

Extension Program Policy

A student requires an extension if they have not completed their coursework by the end date of their enrollment period. Students are only eligible for an extension when they have completed at least 12 lessons of a semester course or 24 lessons of a full-year course. If they have not completed the required lessons, they must re-enroll in the course; however, they will be allowed to start where they left off in the course upon re-enrolling.

Laurel springs grants only one extension per course. If work is not completed during the extension period, a student must re-enroll and pay tuition for the semester being completed. All fees are due at the time of extension. Please contact Customer Service to request an extension or send an email to extensions@laurelsprings.com if a student has not completed course work before the enrollment period is over.

High School Graduation Policy

The following guidelines are for students who wish to graduate from Laurel Springs School.

Core Course Requirements

• Students must complete all required courses in their chosen course of study in order to remain eligible for graduation.
• Students must enroll in all courses prior to registering for graduation.
• All courses must be complete prior to December 31 of the graduating year

Unit Requirements

• Full Year - minimum of 40 units taken at Laurel Springs School
  • 30 units of core courses
  • 10 units of electives
• Semester - minimum of 20 units taken at Laurel Springs School
  • 15 units of core courses
  • 5 units of electives

Prior to Enrollment

• All official transcripts must be received from each prior High School attended
• Academic plan must be completed and approved by a Senior Academic Advisor or College Advisor

High School Honors Course Policy

Students requesting Honor courses will either be asked to take a placement test or produce transcripts demonstrating a grade “B” or better in previous courses taken of the same discipline. Please review with your Enrollment Advisor the process for honor placement.

Plagiarism Policy

The staff and teachers of Laurel Springs School believe that enrollment is a gift and a privilege. We support and encourage our students to do the very best work they possibly can. We are a mastery-based program. This means we want to see students master the materials they are learning. To that end, our teachers are caring, supportive, and they will help students find answers while clearly understanding their lessons. Our teachers and staff do not, however, support copying or plagiarizing the writings of others. Students who plagiarize the work of others will be asked to redo their work. Enrolled families will receive our policy steps on plagiarism.

Disclaimer: Parents and students agree that they are fully responsible for independently confirming with third parties the appropriateness of any Laurel Springs School program or course for the purpose intended by the parents or students. Laurel Springs School does not warranty the appropriateness of its curriculum, program, courses or services for any particular purpose and examples of student success stories may not be typical.